Do you need to arrange service?
Contact us!
Call Support
Working Days (Mon-Fri) 7:00 a.m.- 2:30 p.m.:
Phone: +420 572 420 574
Mobile: +420 731 510 086
Working Days (Mon-Fri) 2:30 a.m. -8:00 p.m. at weekends/bank holidays 8:00-18:00
Mobile: +420 731 510 086
Email us
Do you need assistance with our product? Don’t hesitate to contact us!”
servis@altech.cz
Service and Maintenance of ALTECH’s Barrier-Free Solutions: Reliability and Support Within Your Reach
Reliable Service That Meets Your Satisfaction
At ALTECH, we realize that barrier-free solutions are essential for the everyday lives of our clients. That’s why we focus not only on the quality of our products but also on providing reliable and prompt service. Our team of experienced technicians is ready to assist you with any issue that may arise.
Regular maintenance for a long lifespan
Regular maintenance is the key to the long lifespan and trouble-free operation of all our equipment. We offer regular service inspections that include checking all key components, adjustments, and any necessary repairs. In this way, we prevent potential breakdowns and ensure that your equipment is always in perfect condition.
Original spare parts for quality repairs
When performing repairs, we exclusively use original spare parts that guarantee quality and compatibility with your equipment. This ensures that your device will function as good as new after the repair.
Service Contracts
For maximum assurance, we offer the option of signing a service contract that ensures regular maintenance and priority service interventions when needed. The contract would be tailored to your needs and requirements.
We are here for you.
At ALTECH, we believe that quality service is just as important as a quality product. That’s why we strive to provide our clients with maximum support and care even after purchasing our equipment. Our goal is to ensure that you can always rely on our barrier-free solutions and fully dedicate yourself to living without limitations.
How to resolve the most common issues?
Are you having trouble with your platform or chair lift? Don’t despair; we are here to help! Our page on common issues is filled with useful advice and tips on how to easily handle them. Learn how to resolve problems with electronics, mechanics, or even controls. Save time and money and restore full functionality to your equipment
Our manuals are written clearly and supplemented with illustrative images, making them easy for anyone to understand. And if you still need assistance, don’t hesitate to reach out to us. Our team of experts is here to help and will be happy to assist you.
Problems with the platform or seat?
Don’t worry, we have a solution! Our page on common issues will guide you on how to easily address them.
